Episode 78: Thames Pool Closure Leaves Questions

The City of London has announced that two pools - Thames and Glen Cairn - won't be open this summer. First, Craig explains why the city leaving out key info could have made the feedback they received worse. Then, Jon Paul McGonigle, the Division Manager, Culture, Special Events & Sport Services with the city, joins Craig to explain what happened and what may come next (7:24), and Craig wraps up by explaining why giving the public less information is usually a bad thing (18:59). The Craig Needles Podcast is brought to you by Lexus of London.